Jounral 2

o What was the telecom product/service? I used the internet a lot this week, along with the normal telecom products (cell phones, computers, ect.)

o How were you directly or indirectly impacted by the product/service? I was directly affected by the service because I was able to research my thesis project as well as access information on the internet that I am not able to access in the library, such as ebay and consumer websites for products. It directly affects the people who I buy and sell to on ebay as well the the companies that I require services from.

I guess it indirectly affects the people around me because they may use and interact with the products that I buy and I indirectly affect the people around me when I use the service because I may be able to persuade them to use the internet.

o Did you/others/society benefit from the use? If so, how? I think many people benefit from the use of the internet, because it is a open resource for many things as well as entertainment. There are so many uses for the internet that I do not feel like I could even name half of them. I know I benefit from the internet largely for a resource, it is like the yellowbook pages but 500 times larger. I planned a large part of my wedding using the internet, to contact services and through e-mail to establish contacts. I keep in contact with many through e-mail and I feel like this has been a great improvement to having to call all the time for something little.


o Did problems arise because of the telecom product/service?

I didn't have any problems with the internet this week. I have had some issues with finding the exact thing I am searching for on google, but other then that, it was good.

o How was your communication/information exchange facilitated or hindered by the product/service?

I think e-mail has helped me with my communication and information exchange between many different people ranging from friends to clients to service providers. I would much rather send an e-mail, then call and try to track down the right person. It allows me and the other person to answer at convenience.

o Did your communication pattern/style change when the product/service was used? In what way?

I think the communication is a little less personal. I wouldn't ask an important question or tell anyone something important over e-mail. I make sure to address the person politely, not misspell any words and make my conversations well thought out.

Otherwise, the week has been productive with my communication technology.