Journal 7

What was the telecom product/service?
Internet

o How were you directly or indirectly impacted by the product/service?
I was directly affected by my wireless not working while I was trying to access this class. The wireless network said there was two conflicting IP address' trying to access the internet.

My classmates were indirectly affected by my not being in class because they could have used my help during the first part of the debate on the Telecommunications.

o Did you/others/society benefit from the use? If so, how?
I usually benefit from being able to access the internet all over campus, but when it doesn't work for some reason, it is really frustrating. Society also benefits from the service because of its portability and its ease of access.

o Did problems arise because of the telecom product/service?
YES! Like I mentioned before, I guess there was something wrong with my IP address or something wrong with the network at UHM and thus I was only able to access the internet for a short amount of time before everything froze and then I got kicked off. I had to drive home so that I could get back on my own personal network and then everything worked fine. This is the first time this has happened to me, but I hope it doesn't happen again.

o How was your communication/information exchange facilitated or hindered by the product/service?
My information exchange was hindered because I was not able to get into the yahoo conference and thus I was not able to participate. This hindrance was one instance in which the telecommunication product did not work as I had planned.

o Did your communication pattern/style change when the product/service was used? In what way?
My communication pattern turned to urgency and asking questions of my classmates to solve the issue.